Chess Openings 24/7 is committed to protecting the privacy of our customers. We have taken steps to ensure that high standards of data protection are adhered to globally for all the forms of data processing mentioned below. This statement outlines our privacy and data protection policy.
“Chess Openings 24/7” refers to Chess Openings 24/7 Ltd. Belgrade, 5 Njegoseva St, Belgrade 11000, Republic of Serbia
A “customer” (or “you”) is anyone ordering, registering for or making use of any product, service or website of Chess Openings 24/7.
Collection and use of customer information
Your personal details will be collected and processed when you order, purchase, register, subscribe or make use of any of our products or services. Information is collected by Chess Openings 24/7 strictly in accordance with Serbian Law on Personal Data Protection.
In addition, when you visit our website or use any of our digital applications (such as our iPhone or Android applications), we also collect website and application usage information (which may include your reading history and any advertisements you may have viewed), and information about your computer or other digital device and your internet connection. This includes your computer’s or digital device’s IP address, the type and version of browser and operating system you use, your internet domain and, if you visited via a link from another website, the URL of the linking page.
This information is collected to help us:
fulfil your order
manage your registration preferences
send you renewal notifications and/or service notifications
personalise web content and advertising based on your personal characteristics or preferences
ensure, as far as is practical, that our websites and applications are compatible with the browsers and operating systems used by most of our visitors
conduct customer satisfaction surveys
And, if you allow us to, we may also:
tell you about additional products and services
tell you about other promotional activities of Chess Openings 24/7 or other companies with whom we have a business relationship
invite you to participate in market research and surveys
We also use your information for in-house research and analysis. This helps us to:
improve our understanding of customer needs
create marketing profiles
support strategic development
to enable us to conduct research we may share your information with third party suppliers employed to help. All results of any research and analysis will be anonymised or aggregated information and will not reveal any personal details of individual customers.
A cookie is a small file which is placed on your hard drive when you visit Chess Openings 24/7 website (directly or via our applications). We use information from cookies for purposes which may include:
identifying returning users, registrants and subscribers
eliminating the need for returning users to re-enter their login details
enabling you to move more easily around our sites and applications
tracking your use of our sites to better develop our sites and applications in accordance with your requirements
building up an anonymous profile based on your browsing patterns across our sites, applications and third party websites, which enables us to make advertisements and content available to you that is more relevant to your interests
You can delete cookies from your hard drive at any time. Bear in mind, though, that if you delete them, any settings such as your stored username and password will have to be reset when you next log in.
You will be able to use our website and applications even if your browser is not set to accept cookies. However, certain features and content may not be available to you and you will have to log in every time you visit.
Chess Openings 24/7 uses reputable third parties to deliver the e-mails you receive if you have subscribed to e-mail newsletters, or have chosen to receive information about Chess Openings 24/7 products, services and offers.
Our websites may, from time to time, contain links to external sites. Chess Openings 24/7 is not responsible for the privacy policies or the content of such sites and we recommend that you read the privacy policies on any external sites you use.
Chess Openings 24/7 does its utmost to protect your privacy and ensure your personal details are not misused, accidentally destroyed, lost or altered within Chess Openings 24/7.
Transfer of personal data overseas
As the internet is a global environment, collecting and processing personal information may involve the transmission of this data internationally, including outside of the Republic of Serbia. Therefore, by communicating electronically with us you acknowledge and agree to your personal data being processed in this way.
Changes to this statement